Terms of Service – Let’s Order In

Effective Date: Sept 2025

1. Our Role

Let’s Order In is a third-party platform. We connect customers with local vendors and service providers. We do not manufacture, prepare, or guarantee the products listed. All transactions are between the customer and the vendor.

2. Alcohol and Age-Restricted Products

For alcohol and 18+ products, customers must show valid government-issued ID at the time of delivery. Failure to provide ID will result in the order being returned. No refund will be issued for delivery fees.

3. Delivery Timelines

Delivery times are estimates only. Factors outside our control (traffic, weather, vendor preparation) may cause delays. We cannot guarantee exact arrival times.

4. Refunds

Refunds are only available for items not delivered.

• Refund requests must be submitted within 48 hours of the scheduled delivery.

• Refunds will be issued to the original payment method within 7 business days.

• No refunds will be issued for orders returned due to missing ID or other customer errors.

5. Limitation of Liability

Let’s Order In is not responsible for:

• The quality, safety, or legality of vendor products.

• Delays, errors, or omissions caused by third-party vendors.

6. Acceptance of Terms

By using Let’s Order In, you agree to these terms. If you do not agree, please do not use the platform.